Privacy Policy Your Data Protection
Understanding how we protect your information and respect your privacy
Privacy Policy
Our Commitment
Privacy is of utmost importance at Astral Novus. We recognize the significance of protecting information stored on our servers or network, or intended to be stored on our servers or network, that relates to an individual. The data we protect are "Personal Data," meaning any information relating to an identified or identifiable natural person (also referred to as a "data subject"). Protecting the privacy and confidentiality of Personal Data is a fundamental part of how we conduct our business.
This Privacy Policy explains how we protect your privacy, the information we collect, how we use your Personal Data, and the circumstances under which we may disclose it to third parties.
Regulatory Compliance
Astral Novus is an Australian-based company and is committed to complying with all applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where we provide services to individuals located in other jurisdictions, including the European Economic Area (EEA), we also strive to comply with applicable international privacy laws, including the General Data Protection Regulation (GDPR) where required.
In this Privacy Policy, the terms "Service" and "Services" have the same meaning as described in our User Agreement.
If you do not agree with this Privacy Policy, in whole or in part, you should not use our Services.
We may review and update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or industry practices. Any updated version will be posted on our website and will become effective upon publication unless otherwise stated.
By using our Services, you acknowledge and agree that your Personal Data may be collected, processed, stored, and used by Astral Novus in accordance with this Privacy Policy.
Collection of Personal Data
When you access or use our Services, we may collect the following information:
Information You Provide
You may provide information by completing forms on our website or mobile application, or by contacting us via email, telephone, or other communication channels. This includes information provided when creating an account, using our Services, or reporting a problem.
Information We Collect Automatically
When you visit our website, we may automatically collect:
Login Information: Browser type and version, account login history, IP address used during registration, and the most recent IP address used to access your account.
Device Information: Device model, operating system, software version, and anonymous device identifiers.
Transaction Information: Information relating to transactions completed through our Services.
Information Required for Legal and Regulatory Compliance
To comply with Know Your Customer (KYC), Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and other applicable legal obligations, we may collect:
Full name
Residential address
Telephone number
Email address
Date and place of birth
Gender
Nationality or citizenship
Politically Exposed Person (PEP) status
Source of funds
Proof of residential address
Passport, driver's licence, or other government-issued identification
Transaction history and account balances where required
Disclosure of Personal Data
We may share your Personal Data with trusted service providers and business partners who assist us in delivering our Services.
We may also disclose Personal Data in connection with a merger, acquisition, restructuring, sale of assets, or other corporate transaction where such disclosure is necessary and legally permitted.
Except where disclosure is required by law, we require any recipient of your Personal Data to maintain appropriate confidentiality and security standards consistent with this Privacy Policy or equivalent legal obligations.
Where permitted by law, we require government agencies, regulators, or law enforcement bodies requesting access to Personal Data to provide lawful authority, such as a court order, warrant, or other legally valid authorization.
Security of Your Personal Data
Astral Novus implements appropriate physical, technical, and organisational safeguards to protect Personal Data against unauthorized access, misuse, alteration, disclosure, or destruction.
All data transmitted through our website is protected using Transport Layer Security (TLS) encryption.
We regularly review and update our security practices to maintain a high level of protection for your Personal Data.
Every member of Astral Novus is committed to protecting the confidentiality and security of Personal Data.
Your Rights
Depending on your location and applicable laws, you may have the right to:
Access the Personal Data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your Personal Data where legally permitted.
Restrict or object to certain processing activities.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or another relevant supervisory authority.
Access Requests
Upon request, we will confirm whether we process your Personal Data and provide access to that information within the timeframes required by applicable law.
Deletion Requests
Where legally permitted, you may request that we erase your Personal Data. We may retain certain information where required by law, regulatory obligations, fraud prevention, dispute resolution, or legitimate business purposes.
Processing Restrictions
You may request restrictions on how we process your Personal Data in certain circumstances. Where appropriate, we will notify third parties with whom we have shared your Personal Data of any applicable restrictions.
Changes to this Privacy Policy
Astral Novus reserves the right to amend or update this Privacy Policy at any time. Where material changes are made, we will publish the updated Privacy Policy on our website and, where required by law, provide advance notice before those changes take effect.
We encourage you to review this Privacy Policy regularly to remain informed about how we collect, use, and protect your Personal Data.
By continuing to use our Services after any changes become effective, you acknowledge and accept the updated Privacy Policy.
At Astra Vault Holdings Ltd, we are committed to protecting your personal data and privacy rights. For any questions about our privacy practices or to exercise your data protection rights, please contact our Data Protection Officer at privacy astravaultholdings.